In recent months the state of California has stepped up its efforts to enforce the California Online Privacy Protection Act (COPPA). In December, Attorney General Kamala Harris made an example of Delta Airlines, which had ignored a letter warning the carrier that it was in violation of COPPA. The statute requires every app which collects data about California users (which, practically speaking, means every app) to conspicuously post a privacy policy disclosing what information is collected and how it will be used.
In a new report, Harris's office offers an official set of recommendations for mobile app developers. California urges app developers to "minimize surprises to users from unexpected privacy practices." In addition to posting a standard privacy policy, the state also recommends the use of "special notices" to alert users when an app might be using data in a way the user might not expect. For example, when an app needs the user's location, the user is typically alerted and given the opportunity to allow or block the application from getting the current location. The state recommends using similar notices when an app collects other sensitive information.
The 23-page report offers a wide variety of other recommendations. Most of them are directed at app developers, but there are also recommendations for the companies that operate app stores, advertising networks, and wireless networks. The state recommends that app developers limit data collection, limit data retention, and avoid using global device identifiers that could be correlated across apps.
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In a new report, Harris's office offers an official set of recommendations for mobile app developers. California urges app developers to "minimize surprises to users from unexpected privacy practices." In addition to posting a standard privacy policy, the state also recommends the use of "special notices" to alert users when an app might be using data in a way the user might not expect. For example, when an app needs the user's location, the user is typically alerted and given the opportunity to allow or block the application from getting the current location. The state recommends using similar notices when an app collects other sensitive information.
The 23-page report offers a wide variety of other recommendations. Most of them are directed at app developers, but there are also recommendations for the companies that operate app stores, advertising networks, and wireless networks. The state recommends that app developers limit data collection, limit data retention, and avoid using global device identifiers that could be correlated across apps.
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